Shipping and Returns
Please select a secure delivery address for your product. Ensure a safe destination to receive your order and protect your purchase from potential risks or theft.
1. We offer the following shipping options:
- USPS Ground Advantage Mail (2-8 Business Days)
- USPS Priority Mail (1-3 Business Days)
- USPS Priority Mail Express (1-2 Business Days)
- First-Class Package International Service (Delivery Time Varies by Destination) Please be advised that any customs duties or taxes are the responsibility of the customer.
If you are short of time please choose the Express shipping options, and we will prioritize your shipment.
- On all US orders over $99 USD
- On all Australian orders over $200 USD
2. Our handling time is up to 4 business days from the time of purchase, and is often quicker. We do our best to get it out the following day. Please note that we are closed on weekends and state holidays, as is USPS.
3. Please allow at least a week after you receive the shipping notification before inquiring about delivery times. A tracking number will be provided for all orders.
* If shipping is not available for your location, please contact us at firstname.lastname@example.org for assistance.
Returns and Exchanges:
• Any unworn item in new condition can be returned within 15 days of delivery for a full refund.
• Items in new condition for which the return was initiated after 15 days will be given the option to exchange.
• The customer is responsible for shipping costs on returns and exchanges. The items can be shipped by your method of choice.
• Items that have been worn, and are in used condition will not be eligible for refunds or exchanges.
• All items should be free from defects, and we will replace any defective items at no cost to the customer. please email us at email@example.com to make arrangements
While we take pride in the quality of materials used in our jewelry, including being nickel-free and hypoallergenic, we must emphasize that we cannot ensure an allergy-free experience for every individual. Allergic reactions can vary based on personal sensitivities, and unfortunately, this is beyond our control.
Allergies and reactions to metals are not eligible for refunds.